Right of Withdrawal

You may withdraw your order any time up to 14 days after delivery of the goods. To do so, you must make a clear statement of your wish to withdraw. The statement should be communicated (e.g. by letter or email) to NeoLife International Ltd.

If posted or emailed, notice of withdrawal takes effect when posted or sent. You may use the withdrawal form by clicking here but you do not have to.

Provided that any goods which you have received under the withdrawn contract have been returned (at your own expense) complete and in good condition to us within 14 days of your withdrawal, you will be entitled to receive a full refund using the same means of payment as you used for your payment. You will incur no fees for that reimbursement.